Our mission
Bringing exceptional well-being within everyone's reach, with durable, high-performance and safe products, delivered and guaranteed in France.
About
About BienEtrePrestige
We help individuals and professionals create a true private spa at home thanks to a selection of high-end equipment: 4D massage chairs, infrared saunas, balneotherapy, cold plunge, light therapy, etc.
Our promise
Advise you like a specialist , deliver a premium service , and support you like a long-term partner .
Our difference
Demanding curation (certifications, spare parts, after-sales service) + expert guides to help you choose the right product, at the right price, for the right use.
Our values
- Technical requirement : transparent specs (engines, irradiance, materials).
- Peace of mind : delivery by appointment, reinforced packaging, insurance.
- Durability : parts available, repairability preferred.
- Ethics : selection of responsible suppliers, instructions & service in French.
- Advice : clear comparisons, installation & maintenance guides.
- Service : responsive support (24–48 business hours), professional solutions on quote.
Why choose us?
- High-end catalog tested and documented.
- Transparency : Full specifications, HD photos, videos.
- Trust : clear guarantees, detailed delivery and return conditions.
- France after-sales service : diagnostics, parts, after-sales support.
Key figures (for information purposes only)
- [[2]] years warranty on most equipment
- [[24–72 h]] of preparation before removal
- [[5–10 working days]] average lead time on 1–2 person saunas
- [[24 months]] availability of main parts
Our expertise
Each product goes through a validation grid : CE/ROHS/EMC compliance, electrical safety, verified technical data sheets, parts availability, ease of installation, documentation in French, and user feedback. We publish comparative guides to help you choose (4D chair, infrared sauna vs. traditional, cold plunge, 660/850 nm light therapy, pressure therapy).
Trust & Services
- Premium delivery : appointment booking, pallet, breakage insurance
- 2-year warranty : parts & labor depending on the product
- France after-sales service : diagnostics, spare parts available
- Secure payment : CB, PayPal, 3×/4×
- Supervised returns : clear procedures for bulky items
- Professionals / Businesses : 24-hour quotes, intra-EU invoicing
A word from the founder
"At BienEtrePrestige, we believe in the power of a soothing home . Our role: to select reliable, beautiful, and repairable products, then to stay by your side after the purchase."
— [[Name & first name]], founder
Sustainability & Commitment
- Parts & repairability : priority given to repairable equipment, stocks of key parts [[24 months]].
- Responsible suppliers : audits, FR notices, strict compliance.
- Packaging : reinforced cushioning, optional packaging recovery.
- Maintenance tips : practical guides to extend lifespan.
Need advice?
An expert will respond to you within 24–48 business hours. Describe your needs, available space, and budget.
FAQ — About
Do you offer installation of equipment?
Yes, optional quote available for certain products (spa, cabins, heavy equipment). Please indicate your access restrictions when contacting us.
How long does it take for a 1-2 person sauna?
Preparation 24–72 working hours, then 5–10 indicative working days depending on destination and carrier.
How does after-sales service work?
Contact sav@bienetreprestige.fr with your order number, description, and photos/videos. We will provide rapid diagnostics and parts if necessary.